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shop.tinyrc.com :: Help

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Terms & Conditions

All returns must be received within 30 days of original order transaction. All returned items must be unopened and unused in their original packaging and in new condition. Tiny RC, Inc. reserves the right to determine whether or not returned items meet the criteria for a full refund.

All returns require a Support Ticket and authorization by Tiny RC, Inc. in order to be processed. Please include a printed copy of your Support Ticket with the Return, as the Support Ticket Number acts as your Return Authorization Number. Please make sure that your Order Number is referenced in your Support Ticket.

For missing parts or defective merchandise, please open a Support Ticket. Most manufacturers prefer to work directly with Customers to correct these issues, but Tiny RC will act as your advocate and assist you in the process.

Packages should be shipped via Insured USPS Priority mail, or another traceable carrier such as UPS or FedEx. Tiny RC is not responsible for return shipping costs and will not accept any returns via C.O.D.

Please send all returns to:

Tiny RC, Inc.
Attn: Returns
215 W. Michigan Avenue
Ypsilanti, MI 48197


Please note that for orders that qualify for our offer of "Free Priority Shipping for US Orders over $100", Tiny RC reserves the right to ship these packages via US Postal Service Parcel Select at their discretion.  This shipping method substitution will only be made in cases where the packages are over sized and/or heavy.  Packages shipped via this method will still be sent at no cost to the customer, and the customer will be provided with a USPS tracking number for their order.  The delivery time frame for these packages is generally longer than that of the estimated 2-3 business days for USPS Priority Mail and Tiny RC will attempt to notify the customer if this substitution has been made.

Last Updated: September 1st, 2008.

 
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News
08/19/2018
Hey Racers,
We just wanted to let you know that the shop is going on vacation starting Sunday the 19th through Friday the 24th.  Orders placed during that time will be shipped out no later than Monday the 27th.  We're leaving you with a load of sales featured on the home page as well as a $5 off of any $50 order coupon. From the 19th through the 24th, just use the coupon code SUMMERSAVINGS18 to save!
As always, thanks for shopping with us!
shop.tinyrc.com :)


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Testimonials
A first class fast and friendly service. Posted Friday received in the UK on Monday. The best service i have received.Oh and the autoscale body looks great to. Thanks tinyrc.com!
- Ricky

Hello, For all reading this I will get to my point. Definitely buy here. Now I will go into more detail as to why. This store has great service in the fact questions are answered quickly and every order is proccessed and shipped in a timely matter, even around the holidays. I always was informed of where my package was, and it arrived with free shipping (limited time) in less that 7 days! Not only is the store and service good, but the product is awesome! I ordered a Mini-Z MA-010 Readyset Subaru Impreza Spc.C and it arrived quick, and ready for action. I did some minor reading of the manual and I was off! Talk about great out of the box, this thing made drifting look easy. It was smooth, and response was fantastic. I slapped on some upgrades and now I love it. It handles like a dream compared to my Xmods. I would definitely reccomend the shop, and products. Plus they are an official retailer of many products! The store, service, and product is amazing. I don't know how to stop rambling about it. To end, I would like to say I LOVE shop.tinyrc.com!! THANKS!! From Luigi, a satisfied customer. :)
- Luigi Villanueva (homestar21)

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